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POS Cigna HealthCare 
Phone toll free at 1-800-244-6224. Customer Service hours are 8:00 am - 6:00 pm, Monday through Friday.
When the recording starts say "Associate"; enter the ID# on your card; recording will ask "medical or dental"; say "medical".

  • 2009 Member Handbook new
  • Member Home Page
  • Benefit Changes for 2009 new
    Physician Office Visit (In-Network): Increase to $25 copay for PCP; $30 copay for specialist
    Maternity (In-Network): Increase to $25 copay; $30 copay for specialist
    Chiropractic Care: Increase to $25 copay
    Emergency Room Use: Increase to $75 per visit (This applies only if not admitted to the hospital.)
    Prescription Drug Copay: Increase to $25/preferred brand; $50/non-preferred brand
    Diabetic Supplies (strips, lancets, syringes): Coinsurance waived when using In-Network Provider
    Diabetic Prescription Drug (oral and insulin): Copay waived for generic and preferred brand when using In-Network Provider; $50/non-preferred brand
  • View a comparison of PPO, POS, HMO plans for 2009 new
  • View a comparison of PPO, POS, HMO premiums for 2009 new
  • Group Insurance Enrollment Form

  • Member Home Page
  • 2008 Member Handbook
  • POS Plan Highlights for 2008
    Primary Care Physician (PCP) coordinates health care services
    Annual Medical Deductible (In-Network): None
    Annual Medical Out-of-Pocket Maximum (In-Network): None
    Emergency Room Use: $50 per visit
    Physician Office Visit: $20 copay for PCP; $25 copay for specialist
    Lab & X-Ray: 100% benefit for In-Network Provider
    Prescription Drug Copay: $5/generic; $20/preferred brand; $40/non-preferred brand
    Annual Pharmacy Copay Maximum: None
  • Frequently Asked Questions
  • Provider Search (website will automatically default to Network HMO or POS Plans; select TN-Chattanooga in the drop-down box)
  • Prescription Benefit
    Prescriptions may be filled by participating providers or phone 1-800-CIGNA24 to verify that a pharmacy is participating OR receive a 90-day supply of medication for one copayment from either the Cigna Tel-Drug Home Delivery Pharmacy Program or a retail pharmacy that participates in the home delivery pharmacy retail network. You will need a written prescription from your doctor for a 90-day supply of medication, with three refills, if appropriate.
  • Mail at Retail Pharmacies
    The following chain stores participate in the home delivery pharmacy network: CVS, KMart, Publix, Rite-Aid, Sam's Club, Target, Walmart. View a complete listing of the home delivery pharmacy retail network or contact Member Services at 1-800-CIGNA24. If you utilize a retail pharmacy that does not participate in the home delivery network, you will only be able to obtain up to a 30-day supply of your medication for one copayment.
  • Vision Benefit
    An annual exam for $10 copay with a Vision Service Plan provider; phone 1-800-877-7195 or view the website for a list of contracted providers.
  • Your Health Network Newsletter for July 2008
  • View a comparison of PPO, POS, HMO plans for 2008
  • View a comparison of PPO, POS, HMO premiums for 2008