Refund Process
Refund Process For Title IV Federal Student Financial Aid
Students who receive Federal Title IV assistance will be subject to a refund calculation if they withdraw from all classes. Students who withdraw during the first 60 percent of the term will have a refund calculated under the Return of Title IV Funds Refund Policy. The percentage of the refund will equal the percentage remaining in the term at the time that the student withdraws.
All refunds caused by a student withdrawing from all classes will be returned to the appropriate financial aid program(s) or lender(s). Refunds will be credited/returned to the appropriate program(s) in the order listed below:
- Unsubsidized Federal Stafford Loan
- Subsidized Federal Stafford Loan
- Federal PLUS Loan
- Federal Perkins Loan
- Federal Pell Grant
- Academic Competitiveness Grant (ACG) or Science and Mathematics Access to Retain Talent (SMART) Grant
- FSEOG
- Other SFA Programs
- Other federal, state, private, or institutional sources of aid
- The student
Note: The University reserves the right to bill the student for any return of Title IV refund amount that exceeds the University's refund calculation as determined by UTC's refund policy.
Repayments
Students who receive federal student financial assistance funds in excess of their direct cost (i.e. maintenance, tuition, room) may be required to repay funds to certain Title IV programs.
- Federal Pell Grant
- FSEOG
- Other SFA Programs
- Other federal, state, private, or institutional sources of aid
General Refund Information
Students who stop attending classes prior to the completion of the term should read carefully the information on unofficial withdrawals.
All refund/repayment calculations are completed within 45 days of the official withdrawal date and all funds are returned to the appropriate programs.
Students must present their official withdrawal/drop forms in person to the Office of Student Financial Aid for an adminstrative signature to commence the withdrawal process. The student may then proceed with the withdrawal process in the Office of Records and Registration. In the event this is not plausible, the student must communicate the circumstances surrounding their inability to present the required form. Failure to officially withdraw will result in the University applying its own administrative procedures for determining the unofficial withdrawal date.
All questions, concerns, or appeals of refund/repayment decisions should be addressed to: Director of Financial Aid, University of Tennessee at Chattanooga, 615 McCallie Avenue, Dept. 4805, Chattanooga, TN 37403-2598.
