We have moved!!!University Health Services reopened on May 4, 2009 in our new facility. We have are now located on the corner of East Third Street and Central Avenue. Our office is inside the University of Tennessee Family (UTFP) Building. During the regular school year, the MOCS shuttle will drop students, faculty and staff at a designated stop which is at Central Avenue. For questions or to make an appointment you can now reach University Health Services at (423) 778-9303. |
University Health Services
Welcome to our practice! This site contains important information about practice policies and procedures and also patient responsibilities. Please read it!!
Our office operates just like any other facmily practice medical office. You will have paperwork to complete when you arrive, or we ask that you print it from our site and bring it completed to your appointment. You will also need to bring your insurance card!! We do file insurance for each appointment as a courtesy, but it is your responsibility to bring us your insurance information at the time of your visit. You will be expected to pay your co-pay at the time of your visit. If you do not have insurance a cash pay (self pay) discount will be given, but payment is expected at time of service.
If you cannot pay at the time of your visit, ask for arrangements to be made. NO STUDENT will be turned away for lack of payment!!
Hours of Operation
8:30am-5:00pm Monday through Friday
Close daily for lunch from 12:00-1:00pm
***Hours in the Summer do vary -- Please call for summer schedule***
Contact Information
- Appointment Desk - (423) 778-9303
- Nurse Line - (423) 778-9336 Do NOT call this line for appointments.
- Mental Health Appointments through the UTC Counseling and Career Planning Center - (423) 425-4438
- Email us at health@utc.edu (please note: responses via email may take several days)
Appointments
To use our resources to the best advantage and to try and see patients promptly, we see patients who have an appointment first. Appointments can be made by calling 778-9303 after 8:30 AM and before 3:00 PM. Please call for possible schedule changes during summer and/or holiday breaks. Every effort will be made to see walk-in patients as time permits based on the severity of the problem.
To be fair and to prevent unnecessary waits for patients who are on time, patients who are late for their appointments may be asked to reschedule. In addition to arriving on time, please arrive prepared for your appointment...this includes having your insurance card and paperwork completed by your appointment time.
After Hours Emergencies
For after hours emergencies call the UTFP office number (778-8837).
Please do not call with routine questions. For safety, because they do not have access to your records after hours, prescriptions will not be phoned in after hours. Patients with emergencies will be referred to the Erlanger Emergency Room where they will be admitted if needed. The patient will then be followed by the physicians at UTFP.
If you have additional questions or need clarification please feel free to contact us.
