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Student Support Services

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Tutor Duties and Responsibilities

Welcome to your new position as a peer tutor in the tutorial program of Student Support Services. As a member of the tutoring team, you will be a valuable resource to assist program participants in being academically successful at UTC. As a result of tutoring, the staff of Student Support Services hopes that you will gain patience, self-confidence, and an appreciation for the academic struggles of fellow students. Our goal is that by working together as a team, we will assure that our SSS students successfully remain at UTC to graduation.

Tutor Responsibilities/Expectations:

Tutors are required to maintain a minimum cumulative grade point average of 3.0 and be classified as a junior or senior. Tutors must have previously taken and passed the class they are tutoring with an A or B. Tutors should have also completed one semester of course work at UTC.

All tutoring takes place in the Student Support Services department. The tutor coordinator will arrange your tutoring schedule and post the schedule on the board. Check the schedule on arriving in the department to see if your schedule has changed, or if you have cancellations.

Individual tutoring sessions are by appointment. Tutees are usually scheduled for two 50-minute sessions per week. Study Hall is conducted on a drop-in basis as a two-hour evening session.

Tutors must be reliable and responsible about keeping schedules and informing the tutor coordinator of needed changes in schedules. Notify the tutor coordinator well ahead of time if you must change an appointment time for a tutee.

Complete all tutee documentation paperwork, including tutee evaluations and program evaluations.

Discuss any difficult tutoring situations with the tutor coordinator and refer tutees to her to resolve the problem. Sometimes it might be necessary to assign a tutee to another tutor. Do not hesitate to bring any problems or concerns about a tutoring assignment to the attention of the tutor coordinator.

Tutor students individually or in Study Hall groups in specific subject areas, using approaches that address the learning needs of students to become successful independent learners.

Always display a professional, caring, positive attitude, which supports an effective learning environment.

Maintain confidentiality of tutee information, including test grades or scores, and personal information and problems a tutee might relate to you. Mutual confidence and trust are necessary as part of a successful tutoring experience for the tutee and the tutor.

Use resources provided in Student Support Services, such as, the computer lab and the textbook library to prepare for tutoring sessions.

Encourage disciplined work and study habits in your tutees. Be a role model by exhibiting these same characteristics.

Expect your tutees to come to tutoring sessions on time and prepared for the session.Tutees should bring an academic planner, their class syllabus, their textbook, class notes and a calculator to each session.

Help the tutee to determine his/her individual learning style and help him/her adapt the learning process to their learning style.

Encourage independence. Tutors do not do assignments for students. Tutees should have completed homework and studied independently before coming to the tutoring session.

Encourage your tutee to focus on learning how to learn. Many tutees may need to develop good study skills as part of the tutoring process.

Tutoring Essentials

Be punctual. Begin and end tutoring sessions on time. If tutees are scheduled consecutively, a session running past the hour will extend into another student’s appointment. This annoys tutees!

Always be patient, friendly, enthusiastic and positive.

Notify the tutor coordinator of any schedule changes. She will contact your tutees to inform them of appointment changes.

Don’t feel responsible for the tutee’s grade. Your job is to assist the student in understanding the material, not to take responsibility for the outcome of every test.

By accepting the position of tutor, you have committed to work for SSS for the entire semester.