Training & Professional Development
HRO 128 is a Human Resources Policy, strongly encouraging every employee at the University of Tennessee to complete a minimum of 32 hours of job- and career-related training per calendar year. HRO 128 applies to exempt and non-exempt employees, regular, full and part time. Training for part-time employees may be prorated.
- HRO 128 FAQs
With supervisor’s approval, classes both within and outside the university, conferences and seminar will count toward your 32 hours. - IRIS Training History FAQs
The departmental specialist may access the training history in IRIS for employees within the department. - How do I request credit for training?
Complete this form and send to Human Resources to receive credit for classes.
Upcoming Events
- Dec 8 Balancing Your Life & Career: What Gives
9 - noon, Lookout Mtn Rm, University Center - Dec 8 Meeting People: A Guide to Effective Networking
1 - 4 pm, Lookout Mtn Rm, University Center
Certifications
- Communication Certification
This certification is conferred following 32 hours of specialized communications-oriented training. - Customer Service Certification (coming soon!)
Advance your knowledge and skills in customer service by obtaining this certification. - STAR Achievement Certification (coming soon!)
Build on the skill, attitude, teamwork and strategy fundamentals that result in increased productivity and job satisfaction among office professionals. - Supervisory Training
Resources for managers, directors, and department heads in performing their jobs.
Classes / On-Line Courses / Seminars
- Alzheimer's Support Group Meetings
Join with others who have shared experiences. - Computer Based Training
An interactive method of learning that provides a series of self-paced, hands-on, web-based courses.
NOTE: IT e-learning courses will be provided under the University Microsoft Campus Agreement starting October 2009. Please plan to complete any SkillSoft IT course by that time. - E-Courses open labs
A distraction-free place for use of Computer Based Training and Microsoft E-Learning. - Employee Assistance Program (EAP) seminars
Resources to manage work/life issues. - IRIS Training
Business software package used by the University for accounting, purchasing, budgeting, and human resources functions. - Microsoft E-Learning
Access E-Learning courses online to help you keep up-to-date with the latest major software releases. - Model-Netics
A broad range of organizational and managerial concepts through models which function as guides to individual thought and action - Seven Habits of Highly Effective People
Essential habits of highly effective people and how to incorporate them into your own life and work.
Alzheimer's Support Group Meetings
The stress of serving as caretaker or advocate for a loved one with Alzheimer’s or dementia is often overwhelming. The UTC Office of Human Resources acknowledges the importance of relieving that stress so that employees can work more effectively.
An established UTC Alzheimer’s Support Group Brown-Bag Lunch is a great way to lift some of the weight off your shoulders by telling your story, seeking suggestions, and enjoying the encouragement of others who have shared experiences. The group meets each month during the academic year, with the exception of December. If you need more information or you have any questions, please email Kelley-Veazey@utc.edu
Meetings will be held in the Walden Ridge Room, University Center from noon - 1 p.m. on:
September 21, 2009; October 19, 2009; November 16, 2009; January 11, 2010; February 15, 2010; March 15, 2010; April 19, 2010.
The Office of Human Resources in collaboration with the UT Office of Employee & Organizational Development (EOD) offers a Communication Certification for staff members who are interested in communication skills training. This certification is conferred following 32 hours of specialized communications-oriented training, normally delivered over the course of one or two years. Some classes are available through Computer Based Training.
Enrollment is first respond, first reserved basis and limited to 25 attendees with supervisor’s approval. There is no cost for the classes. Employees not interested in certification may attend individual sessions as space allows. Contact Melanie Sadler for more information or to register. Scheduled classes are:
Balancing your Life and Career: What Gives, December 8 from 9 - noon, Lookout Mtn Rm
Meeting People - Guide to Effective Networking, December 8 from 1 - 4 pm, Lookout Mtn Rm
Computer Based Training
The University has access to a broad range of training resources through Computer Based Training (CBT) which is readily accessible and free of charge to all UTC faculty and staff, using your Net ID/password. CBT is an interactive method of learning that provides a series of self-paced, hands-on, web-based courses. Depending on your knowledge of the topic being covered, you can choose beginning, intermediate, advanced, or power user levels of training. Courses include Microsoft Office 2007 and 2003 (Word, Excel, Outlook, etc.), Macromedia, Adobe, Security, Internet (internet basics, how to create a web page, etc.), and more advanced topics such as JavaScript, C, LINUX, Servers, and open systems. Managerial and Supervisory curricula contain courses for Business Skills, Human Resources, and Workplace Compliance. Some of these courses include Communication, Diversity, Leadership, and Team Building.
NOTE: IT e-learning courses will be provided under the University Microsoft Campus Agreement starting October 2009. Please plan to complete any SkillSoft IT course by that time.
E-Courses open labs
The Training Advisory Group (TAG) will host open labs in the University Center for staff and faculty use, providing a distraction-free place for use of Computer Based Training and Microsoft E-Learning. Since programs are accompanied by sound, you may wish to bring headphones. Room 124 (back lab) of the University Center will be open from 9 – noon on the following Fridays: September 25, October 30, November 20.
Employee Assistance Program (EAP) Seminars
The EAP is a single-source program designed to help you get the most out of work, family and daily life. The EAP provides help and resources to manage work/life issues such as time management, working more effectively with others, tools to help you balance your work and personal life and resources to help you with legal and financial issues. The EAP will offer a variety of free seminars in 2010 for supervisors and employees. Registration is required by contacting Melanie Sadler. Classes will be held in the University Center:
IRIS Training
IRIS or Integrated R/3 Information System is a business software package used by the University for accounting, purchasing, budgeting, and human resources functions. In order to obtain an IRIS user ID/password, an employee must attend an IRIS Overview session and at least one functional module. Contact Melanie Sadler to register for classes.
Microsoft E-Learning
As part of a new offering from Microsoft, you are eligible to access E-Learning courses online at Microsoft.com. These courses are meant to help you keep up-to-date with the latest major software releases. Enter your Net ID/password after clicking on this link, and follow the instructions to gain initial access to the Microsoft E-Learning courses or access your course at anytime.
Model-Netics
Model-Netics presents a broad range of organizational and managerial concepts through models which function as guides to individual thought and action. Understanding and use of the models enables participants to effectively leverage knowledge gained from the program with past experience to improve communication, decision-making, problem-solving, and leadership skills. The program is comprehensive and organized around ten topical sessions that cover the full range of administrative responsibilities and concerns. Enrollment is limited to 20 participants. Attendees will receive 40 hours training credit under UT Policy HRO 128. Cost of the program is $185, payable by transfer voucher, to cover the training materials. Contact Dan Webb or Melanie Sadler for more information. Classes begin January 12, 2010 in the University Center.
The Seven Habits of Highly Effective People
Would you like to be effective in both your work and personal life? Do you wish you could get better results from the hours in your days and spend more time focusing on the most important and meaningful things? Dr. Stephen Covey, author and creator of the Seven Habits program, was recognized by TIME magazine as one of 25 Most Influential Americans. Stephen Covey spent decades observing highly effective people and discovered that they have several habits in common! Come to this three-day seminar and learn about these seven essential habits of highly effective people and how to incorporate them into your own life and work. This interactive experience is led by certified Covey instructor Stefani Mundy, who testifies that the program can be life-changing. The $249 fee is payable by transfer voucher.
Seven Habits is tentatively scheduled November 30 - December 2, 2010.
Supervisory/Management Training
The Office of Human Resources in collaboration with the UT Office of Employee & Organizational Development (EOD) has developed a training program to provide various resources for managers, directors, and department heads in performing their jobs. Program topics include Legal Aspects of Management, Creating a Respectful Workplace, Improving Employee Conduct, Communication/Listening Skills, Dealing with Change, Teambuilding, Organizational Culture, Preventing Sexual Harassment, and various administrative procedures such as Fiscal Policies Overview, etc. Training is delivered during a two-year period with certification being achieved after 64 hours of training. Some classes are available through Computer Based Training.
Enrollment is first respond, first reserved basis and limited to 25 attendees. There is no cost for the classes. Supervisors not interested in certification may attend individual sessions as space allows. Contact
Melanie Sadler for more information or to register.
