Richard Casavant
Dean and John Stagmaier Chair of Business
John Stagmaier Chair of Business
Richard-Casavant@utc.edu
(423) 425-4313
Expertise
Strategy
Personal Selling
Real Estate
Education
Ph.D. - 1976, Georgia State University
MBA - 1966, The Wharton Graduate School, University of Pennsylvania
B.A. - 1964, Emory University
Sample Publications
1998: "The Customer Satisfaction Dilemma Facing Managed Care Organizations," with Halstead and Nixon, Health Care Strategic Management.
1998: "An Option-Based Approach for Pricing Perishable Services Assets," with Finch and Becherer, The Journal of Services Marketing, Volume 12, Number 6.
1998: "The Economic Impact of Tax Reform on Residential Real Estate: Valuing the Mortgage Tax Shield," with Payne and Fleishman, Real Estate Review.
1997: "Examining Customer Satisfaction Among Difficult Respondents: The Case of Blue Cross/Blue Shield TennCare Program," with Halstead, Nixon, Sherrill, and Lewis, Sixth Annual AMA Frontiers in Services Conference.
1996: "Highest and Best Use and The Special Purpose Property," with Finch, The Appraisal Journal.
1995: "Communicate: Make Your Expertise Known," with Elrod and Mayo, The Appraisal Journal.
Professional Activities and Memberships
Southern Business Deans Association
AACSB
Honors and Awards
Pi Sigma Alpha Political Science honorary
Beta Gamma Sigma Business Society honorary
Omicron Delta Epsilon Economics honorary
Alpha Society - UTC scholastic honorary society
